Technical Support

Support

SDC Internet provides a full range of technical services to our customers. Telephone support for service related problems is always free to customers of our services. All other telephone support will be charged at our normal hourly rate.

If you have a problem that cannot be solved over the phone, you can bring your computer into our office or our technicians can go to your home or business. On-Site work is billed at our normal hourly rate with a mininum charge of one hour.

Before contacting SDC Technical Support, please be ready with your username (or email address) and a clear description of the problem, including any error messages your computer is reporting.

Please note we cannot offer "24/7/365" support; we will attempt to answer emergencies on a "best-can-do" basis. We monitor our emergency mailbox outwith normal office hours.



Please select your question or topic from below:

How do I set up my computer for dial-up?

How do I set up my DSL Modem?

How do I troubleshoot DSL problems?

How do I set up email in general?

How do I set up Android Mail or K-9 Mail for email?

How do I set up Mozilla Thunderbird for email?

How do I set up Outlook Express for email?

How do I create a personal web page?

How do I create a virtual or hosted web site?